Privacy Policy for PoriumStore.com
Effective Date: 12/04/2024
At PoriumStore.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with international privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy regulations.
By using PoriumStore.com (the “Site”) or making a purchase, you agree to the terms of this Privacy Policy. If you have any questions regarding our privacy practices, please contact us using the information at the bottom of this policy.
1. Information We Collect
We may collect the following types of personal data:
(a) Personal Information:
- Name (First and Last)
- Email address
- Phone number
- Shipping and billing addresses
(b) Payment Information:
We collect payment data, including credit/debit card details or other payment methods. Please note that PoriumStore.com does not store your full payment information. Payments are processed securely through third-party payment processors (e.g., PayPal, Stripe).
(c) Usage Data:
We collect information automatically when you visit our website, such as:
- Your IP address
- Browser type
- Device information
- Pages visited
- Duration of visit
This information is used to improve our services and enhance the user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To fulfill your order, process payments, and deliver your Luxury Caddy Diaper Organizer or Royal Caddy Diaper Organizer.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may face with our products.
- Marketing Communications: If you’ve opted in, we may send you promotional emails and newsletters. You can opt out of these communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.
- Website Improvement: To analyze usage data to improve the functionality, content, and user experience of the Site.
3. Legal Basis for Processing (GDPR)
If you are a resident of the European Union (EU), we process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill a contract you have with us (e.g., processing your order).
- Consent: If you have given us explicit consent (e.g., subscribing to newsletters or marketing communications).
- Legitimate Interests: We may use your data to improve our website and offer relevant products, unless your rights and freedoms override our legitimate interests.
4. Your Rights Under GDPR and CCPA
Depending on your location, you have certain rights regarding your personal data:
a) GDPR Rights (for EU residents):
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request correction of any inaccurate or incomplete data.
- Right to Deletion: You can request the deletion of your data under certain conditions.
- Right to Restrict Processing: You can request restrictions on how your data is processed.
- Right to Object: You have the right to object to the processing of your data for certain purposes.
- Right to Data Portability: You can request your data in a structured, commonly used format for transfer to another service provider.
b) CCPA Rights (for California residents):
- Right to Know: You can request information about the personal data we collect, use, and share.
- Right to Deletion: You can request that we delete your personal data.
- Right to Opt-Out: You can opt-out of the sale of your personal data (if applicable).
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights under CCPA.
To exercise any of these rights, please contact us at the information below. We will respond to your request in accordance with applicable laws.
5. How We Protect Your Data
We use industry-standard security measures to protect your personal data, including:
- SSL Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission.
- Data Access Controls: Only authorized personnel can access your personal information, and they are required to keep it confidential.
- Payment Processing: Payments are processed through trusted third-party services such as PayPal and Stripe, which ensure that your payment details are handled securely.
6. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties in the following circumstances:
- Service Providers: We may share your information with trusted partners who assist us in running our website and providing our services (e.g., payment processors, shipping companies, email marketing services). These third parties are contractually obligated to protect your data.
- Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or government request.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on PoriumStore.com. These technologies may collect information such as your IP address, browsing behavior, and device information.
You can control the use of cookies through your browser settings. However, please note that disabling cookies may impact your experience on our site.
For more information, please read our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
9. Children’s Privacy
PoriumStore.com does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected data from a child under 13, we will take steps to delete that information as soon as possible.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page with the updated Effective Date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us at:
PoriumStore.com
Email: order@poriumstore.com
Phone: 0330-8535999
Address: Police Station Road Kahuta, Rawalpindi